Email is the best method to contact us! Send an email to admin@blackdogironworks.com or use the form below!

1-207-860-7225
Black Dog Ironworks, LLC
PO Box 30
Enfield, ME 04493

Stockists:

meta44
Millerton, New York
Objects
Eureka, Illinois
Asheville Hardware
Asheville, North Carolina

Napa General
Napa, California
Butter Home
Seattle, Washington
Salt & Grove
Newburyport, MA
RanchHaus
Amarillo, TX


Frequently Asked Questions:

Q: Can I place an order over the phone?
A: We prefer if orders are placed directly on our website, but we can take an order over the phone at 207-860-7225.

Q: Do you accept paypal?
A: Yes!

Q: Do you make custom orders?
A: Yes we do. All custom projects start at $200

Q: How long will it take to ship my order?
A: This varies by item. Each of the products in our catalogue notes an estimated processing time.

Q: Do screws come with my order?
A: Yes, they are included with any item that would require mounting hardware and they are made to match the finish of the product.

Q: How long does shipping take?
A: Shipping times vary depending on the type of shipping purchased during checkout. Some items are ready to ship, while others are made to order. Processing times are noted in each items details.

Q: Can you UPS or Fedex my order?
A: At the moment we can ship UPS, but not Fedex.

Q: Do you accept returns?
A: Items must be returned within 30 days of delivery in their original condition. Please contact us before returning your order. Return shipping is the customers responsibility.  Because of the nature of custom or personalized items, unless they arrive damaged or defective, we cannot accept returns.

Q: Will your items rust?
A: We are continually working to improve our products. At the moment, we are working to implement powder coated finishes for most of our products, which is an extremely durable and long lasting coating. As this becomes available we will add the option to the items that it applies to. We do not recommend installing or storing any of our non-powder coated products outdoors, or in environments with excessive moisture, like bathrooms, saunas, or pool areas. Unfortunately rust is a natural process of ferris metals and is likely to occur over time.

Q: Can you make an item black?
A: Yes we can. With the coming implementation of powder coated finishes we will be able to provide the option for certain items.

Q: Do you sell wholesale?
A: We are no longer accepting any more wholesale accounts and are transitioning away from a wholesale model.